Vendor Agreement

Read and Sign Below

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This agreement is being put into place to solidify our business arrangement with Solutions Maintenance & Property Services, LLC. and the Undersigned Preferred Vendor (Sub- Contractor). It is our intent to ensure a quality working relationship with our business partners by having written agreements in place.

What can you expect from us?

• Limited number of vendors selected in each service category.

• Payment within 14 business days of receiving the invoice.

• Work Orders submitted by email.

• Work Orders with detailed description of work to be performed and all contact information.

What we expect from you?

• Repairs above the noted service money limit requires Solutions MPS approval.

• Estimates delivered to Solutions MPS within 3 business days.

• Contact residents within 24 hours of submitted work order via phone and or text.

• Only perform work outlined in work orders unless approved by Solutions MPS.

• Never miss an appointment without contacting the resident or Solutions MPS.

• Do not eat, drink, or smoke at a property and remove all trash when you leave.

• Technicians do not discuss repairs, costs, approval process, etc. with residents.

• Shut off utilities as needed and notify the resident prior to doing so.

• Secure vacant properties: lights off, AC adjusted 78 or 65, doors locked, and return key to lockbox.

• Complete work within a timely manner.

• Invoices must be submitted within 15 days of work being performed.

• Invoices submitted more than 90 days after completed work WILL NOT be paid.

• Report any issues immediately to Solutions MPS; can’t fulfill agreement, resident complaints, etc.

• A positive attitude must be portrayed at all times while at the property. Remember, you are an extension of our company and (like you) we want to deliver excellent service to our customers.